Privacy Policy


GB Drainage Solutions Ltd, trading as, (‘we’ or ‘us’ or ‘our’) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018.

How We May Collect Your Personal Data

We may obtain personal data about you in the following ways:

What Personal Data We May Hold

We may hold the following information:

How We May Use Your Personal Data

We may process your personal data for purposes necessary for the performance of our contract with you, your employer or your contractor and to comply with our legal obligations.

We may process your personal data for the purposes necessary for the performance of our contract with our suppliers/subcontractors.

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data.

We may process your personal data for certain additional purposes with your consent and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.

Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

      Examples of how we use your data:

Name, Contact Details and Delivery Information

Payment Details

When processing orders your payment details are securely captured but not retained (your card details remain unknown to us) we use your payment details to:

Correspondence & Purchase History


Data Retention

We will keep your personal data for no longer than is necessary for the purpose/s it was provided for, including for the purpose of satisfying any legal, accounting, or reporting requirements.

When assessing what retention period is appropriate for your personal data, we consider the following:

Data Sharing

Your data may be shared to third parties, only to the extent necessary to run our business, to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.

Details of how and why your data may be shared is outlined below:

            We work with various transport & delivery companies in order to fulfil your order.

            We only pass limited information to them in order to ensure delivery of your items.

            In order for you to receive your goods, we work directly with suppliers to order and deliver your purchases.

            We work with WorldPay, a trusted third-party payment processing provider in order to securely take and manage payments.

            In order to send you information by email, we work with MailChimp. Each email we send will clearly provide the opportunity for you to unsubscribe from this service.

Data Security

We secure your data using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary.

Your Rights to Access Your Data

You have the rights to:


Please address any questions, comments and requests regarding our data processing practices to our Data Controller. E-mail: